How serious are you?


Is I-19 part of your UX program?
I-19 (institutionalization of usability) is a must if you want to move your organization beyond an ad-hoc user-centered design approach to a sustained and managed user experience (UX) practice.

Business benefits

  • improved online engagement and conversion
  • enhanced customer satisfaction ratings
  • increased market share
  • increased wallet per customer
  • reduced operations costs


Get ahead of the curve
Make the real competitive difference. Make UX intelligence and practice a key part of your strategic business decisions.

 

 

 

Special Offer...

For those who qualify:

  • A free book:
    Institutionalization of Usability: A Step-by-Step Guide by Dr. Eric Schaffer
     
  • A personal online meeting with Dr. Schaffer on how you can build a mature UX practice with I-19
     

Find out more...

 

Every executive usability champion needs a written strategy for institutionalizing usability in their organization.
 
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