• User Centered Analysis and Conceptual Design
3-day course — detailed course outline
• Practical Usability Testing
2-day course — detailed course outline
• The Science & Art of Effective Web & Application Design
3-day course — detailed course outline
• Putting Research into Practice
2-day course — detailed course outline
• CUA Certification Track — more information
All of the above four courses plus the online certification exam
• How to Support Institutionalization of a Mature UX
Practice
2-day course — detailed course outline
• How to Design for Persuasion, Emotion, and Trust
(PET design)
3-day course — detailed course outline
• Design for the Big: User-Centric Innovation and Strategy
3-day course — detailed course outline
• The PET Architect
2-day course — detailed course outline
• CXA Certification Track — more information
All of the above four courses plus the online certification exam
Complete course schedule - dates and locations
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"HFI's team of usability experts and customer-centric approach were key factors in Staples.com winning a 'Best Business-to-Business Site' award. As with any good partnership, HFI shares the Staples.com vision of creating outstanding customer service through a great Web experience."
Colin Hynes, Director of Site Usability, Staples.com
"HFI's expert team took our site to the next level. Given the significant increase in usability, I view this investment as money well spent that provides a tangible return and significant impact for California citizens and our business partners."
Russ Reece, Portal Business Manager, California Franchise Tax Board, California State Government |
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